Friday, January 22, 2010


25 Myths About Job Interviews


 

1: Every interview in my job search will be a job interview.

Some of the most fruitful interviews you can engage in are referral interviews. These are interviews which you set up and conduct to gain information, advice, referrals and to be favorably remembered. Referral interviews often lead to job interviews and provide invaluable information for your later job interviews—including the process of negotiating your salary.

2: My resume will get me the job. If I write an excellent resume, I don't have to worry about anything else.

The purpose of your resume and cover letter are to get the attention of the employer and to motivate that person to want to find out more about you—invite you to an interview. You still must sell yourself in the interview which includes establishing rapport with the interviewer(s) as well as giving evidence of your accomplishments.

3: Once I send off my resume for a job, the only thing I can do is wait to hear from the employer.

Waiting is not a good job search strategy. You should attempt a proactive approach to complement your reactive application. If you have responded to an ad and mailed your resume to the personnel department, do a little sleuthing on the Internet or amongst acquaintances familiar with the company. You may be able to determine the operating department where the opening exists. If you target the head of the operating unit that has a need to fill a position, you may find yourself interviewing with that person only to go home to find a rejection letter from the human resources department! This actually happened to one of our clients!

4: If I get a phone call from an employer, it must mean they aren't very interested in my candidacy because they didn't take the time to reply by letter.

If you get a phone call from an employer after submitting your resume, you should assume it is a screening interview. Your resume piqued the employer's interest enough that he or she wants to know about you, but not enough that he or she wants to commit to a face-to-face interview yet. Always be prepared for an unexpected call that is a screening interview. You must listen carefully, keep your responses and questions focused and remember your goal is to be invited for a face-to-face interview.

5: For the employer, the purpose of the interview is to determine if you are qualified for the job.

The employer already has determined that you are qualified for the job before he or she invites you to the interview. The primary purpose of the interview is to determine whether or not you will fit into the organization—your personality and likability. The employer will be looking for "chemistry." In the end, the employer wants to hire someone who is both qualified and likable.



6: My goal in a job interview is to get the job.

Your goal is to both give and elicit information—especially if this is your first interview with this employer—and get a second interview! You want to impress the interviewer favorably so that you will remain a candidate and be called back for another of what will probably be a series of interviews, and you also want to get information as to what the employer needs. That will both help you present your accomplishments so that they demonstrate your "fit" for the particular position and help you determine if this is a job you likely will accept if it is offered.

7: I have all the right skills and lots of experience related to this position. It's a cinch the job is as good as mine if I can just get the interview.

Everyone invited to interview for a position is thought to have the requisite skills to do the job. What will set you apart from the others is how well you convince the interviewer(s) that you are the perfect "fit" for the job. You must communicate many qualities other than your skills and experience.

8: I can't really do much to prepare for the interview since I don't know what questions I will be asked.

Although you cannot know exactly what questions you will be asked, you can anticipate most of the areas they will cover. You will no doubt be asked about your accomplishments, your job progression, your personality, and if you are a recent graduate—your education. Expect to be asked questions about your strengths and weaknesses, your goals, and how you might behave in certain situations. You not only can prepare, you absolutely must prepare!

9: I have always been able to talk my way through anything. I'll just go into the interview and dazzle the interviewer with my verbosity.

You may fill silence, but the verbosity will most likely come out as a "stream of consciousness" without focus. You need to be highly focused in the interview—both with your responses to questions and the targeted questions you ask. Preparation is a necessity even for those comfortable with their conversational abilities.

10: I'll wear something to the interview that will really get their attention and make them remember me.

If they remember you because of what you wore to the interview, it is because you stood out. If you stood out, you did not fit in as one of them. Your attire should look professional and like the people who are interviewing you. You do not want your appearance to detract from the focus of the interview which should be on your accomplishments and "fit."

11: I should do most of the talking in the interview because they want to know more about me.

You need to talk, but you also need to ask questions of the interviewer(s) and listen to the answers. The questions you ask will provide you with information you need to determine whether this job is right for you. Your questions will also impress the interviewer if they are questions geared to determining more depth about the position and the qualities needed to excel on the job. Your talk should be focused. Avoid long rambling responses.

12: Once I get into the job interview, I should take charge so the interviewer will recognize my leadership abilities.

In most situations this is a good way to kill your chances of being further considered for the job. In a job interview, the employer should be responsible for the structure and progression of the interview. Certainly you want to ask questions at appropriate junctures, and you may provide information that you believe will further your candidacy if it appears the interviewer is not going to ask about it. If the interviewer is particularly inept, you may subtly try to direct the line of questioning toward areas that allow you to demonstrate your strengths relative to the employer's needs. But this must be so subtle that it never appears that you have really taken control of the interview.

13: It is impossible to be too confident in a job interview.

It is called being cocky, and unless one of the job qualifications is being obnoxious, it will not advance your candidacy. You want to appear self-assured and confident of your ability to do the job. You do not want to appear cocky.

14: If I arrive late for the interview, I'll find a good excuse—I got lost or couldn't find a parking space.

It is nearly impossible to recover from the negative impression made when one is late for a job interview. Employers expect you are on your best behavior for the interview. If you cannot get to the interview on time, it raises serious questions about your likelihood of getting to work on time. We know that the first five minutes of the interview are the most important; you will fail to make a good impression in the first five minutes if you are not there.

15: If the interviewer asks about my weaknesses, I should indicate I have none.

This response is likely to convey to the interviewer that you are less than honest, not an open communicator, or mildly delusional. Select a weakness that the interviewer already knows about, one that has no relationship to the job, or one that you have improved upon.

16: If there is something about me that may be perceived as negative, such as that I was fired from a job, I should fully explain the situation if asked about it.

Be honest in a way that reflects positively on you. Address the situation in a way that shows you have taken something positive from the experience—turned it into an opportunity. Keep your comments focused and brief. Don't dwell on what happened. This is a situation where most people talk too much. And don't disparage your former boss or company.

17: If I am asked a clearly illegal question, I should set the interviewer straight so he or she won't do it again.

It may make you feel good for the moment, but it will rarely, if ever, get you the job. You might turn it around and politely indicate that it is a question you have never been asked before and you are curious as to why it is important to the job under consideration. But in most cases, if you still want an opportunity at the job, you will frame a positive response.

18: It is best that I memorize responses to questions I expect to be asked.

You should anticipate questions and strategize the jist of your response. Do not try to memorize your response. At best it will sound rehearsed, and at worst you will suffer a lapse of memory in the midst of your answer. You should not be concerned about the exact words you use as you respond, but rather that you follow the jist of the message you planned in response to this question.

19: I certainly don't want the employer to think I am desperate for a job, so I will be as low-key as possible.

No, you do not want to appear desperate for just any job. But you do want to appear interested and enthusiastic about this job. Employers favor dynamic and energetic people who indicate genuine interest and enthusiasm with their work.

20: I should not ask any questions until the end of the interview.

You must validate the functional responsibilities of the position early in the interview if you are to be successful at projecting your qualifications and fit for the position.

21: I will just answer the interviewer's questions. I don't want to ask any questions or he/she will think I haven't done my homework and researched the company.

Certainly you need to prepare by researching the organization where you will interview. You do not want to ask basic questions which some basic data gathering should have answered. However, thoughtful and thorough research should also raise questions that go beyond basics. Employers indicate that the quality of the questions the interviewees ask can be as great a determinant of a job offer as the manner in which questions were answered.

22: If I am asked about my salary expectations, I'll give a high figure. That way they will assume I am worth a lot.

Try to avoid discussion of salary until there is a job offer on the table. Even then, try to get the interviewer to state a figure first. If you are in a situation where you are forced to respond, state a range based on salary comparables for the position which you gathered in preparation for the interview. The low figure (of the salary range) should not be lower than the lowest figure you are willing to accept.

23: If I don't get a job offer at the end of my first interview with a company, I haven't done something right.

Many job offers aren't extended until after several interviews have taken place. Except for entry-level jobs, most job seekers should expect more than one interview.


24: When they do offer me the job, the employer will want an acceptance right then and there.

Perhaps the employer would like an immediate acceptance, but unless you are interviewing for an hourly position the employer won't expect one. Ask for at least 24 or 48 hours to consider the offer—longer if acceptance entails a long-distance move. Use the time to carefully consider the offer as well as check on the status of your candidacy with any other employers with whom you have been interviewing.

25: Once the interview is completed, I should thank the interviewer and go home and wait to hear from him or her.
There are things you should do both before you leave the interview and once you get home. Before you leave the interview, ask what the next step is and the time frame. Will they be calling back candidates for additional interviews in the next week? Will they be making a hiring decision within the next ten days? Find out. Then ask if you may call to check on your status if you haven't heard from them by that date. When the date rolls around, make that follow-up call. If you are now out of the running, you need to know so you can re-double your efforts elsewhere. If no decision has been made your call may add to their favorable impression of you—you demonstrate that you follow-through. You may even take this opportunity to briefly summarize again your great fit for the job and your interest in it.

The same day as the interview, write a letter thanking the employer for the opportunity to interview and a summary of how your skills and accomplishments can best meet the employer's needs. This is a business letter and should be typed or word processed on business stationery.


25 HR Interview Questions



 1. Tell me about yourself. 

Since this is often the opening question in an interview, be extra careful that you don't run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don't waste your best points on it.

2. What do you know about our organization? 

You should be able to discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. But don't act as if you know everything about the place. Let your answer show that you have taken the time to do some research, but don't overwhelm the interviewer, and make it clear that you wish to learn more. You might start your answer in this manner: "In my job search, I've investigated a number of companies. Yours is one of the few that interests me, for these reasons..." Give your answer a positive tone. Don't say, "Well, everyone tells me that you're in all sorts of trouble, and that's why I'm here", even if that is why you're there.

3. Why do you want to work for us?

The deadliest answer you can give is "Because I like people." What else would you like-animals? Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company's needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it's doing them in ways that greatly interest you. For example, if the organization is known for strong management, your answer should mention that fact and show that you would like to be a part of that team. If the company places a great deal of emphasis on research and development emphasizes the fact that you want to create new things and that you know this is a place in which such activity is encouraged. If the organization stresses financial controls, your answer should mention a reverence for numbers. If you feel that you have to concoct an answer to this question - if, for example, the company stresses research, and you feel that you should mention it even though it really doesn't interest you- then you probably should not be taking that interview, because you probably shouldn't be considering a job with that organization. Your homework should include learning enough about the company to avoid approaching places where you wouldn't be able -or wouldn't want- to function. Since most of us are poor liars, it's difficult to con anyone in an interview. But even if you should succeed at it, your prize is a job you don't really want.

4. What can you do for us that someone else can't? 

Here you have every right, and perhaps an obligation, to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and mention specifics from your resume or list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable. Mention your ability to set priorities, identify problems, and use your experience and energy to solve them.

5. What do you find most attractive about this position?

What seems least attractive about it? List three or four attractive factors of the job, and mention a single, minor, unattractive item.

6. Why should we hire you? 

Create your answer by thinking in terms of your ability, your experience, and your energy. (See question 4.)

7. What do you look for in a job? 

Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented toward opportunity rather than personal security.

8. Please give me your definition of [the position for which you are being interviewed]. 

Keep your answer brief and task oriented. Think in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain, ask the interviewer; he / she may answer the question for you.

9. How long would it take you to make a meaningful contribution to our firm?

Be realistic. Say that, while you would expect to meet pressing demands and pull your own weight from the first day, it might take six months to a year before you could expect to know the organization and its needs well enough to make a major contribution.

10. How long would you stay with us? 

Say that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of, "As long as we both feel achievement-oriented."

11. Your resume suggests that you may be over-qualified or too experienced for this position. What's your opinion?

Emphasize your interest in establishing a long-term association with the organization, and say that you assume that if you perform well in his job, new opportunities will open up for you. Mention that a strong company needs a strong staff. Observe that experienced executives are always at a premium. Suggest that since you are so well qualified, the employer will get a fast return on his investment. Say that a growing, energetic company can never have too much talent.

12. What is your management style? 

You should know enough about the company's style to know that your management style will complement it. Possible styles include: task oriented (I'll enjoy problem-solving identifying what's wrong, choosing a solution and implementing it"), results-oriented ("Every management decision I make is determined by how it will affect the bottom line"), or even paternalistic ("I'm committed to taking care of my subordinates and pointing them in the right direction"). A participative style is currently quite popular: an open-door method of managing in which you get things done by motivating people and delegating responsibility. As you consider this question, think about whether your style will let you work happily and effectively within the organization.

13. Are you a good manager? Can you give me some examples? Do you feel that you have top managerial potential?

Keep your answer achievement and ask-oriented. Rely on example to buttress your argument. Stress your experience and your energy.

14. What do you look for when you hire people?

Think in terms of skills, initiative, and the adaptability to be able to work comfortably and effectively with others. Mention that you like to hire people who appear capable of moving up in the organization.

15. Have you ever had to fire people? What were the reasons, and how did you handle the situation? 

Admit that the situation was not easy, but say that it worked out well, both for the company and, you think, for the individual. Show that, like anyone else, you don't enjoy unpleasant tasks but that you can resolve them efficiently and -in the case of firing someone- humanely.

16. What do you think is the most difficult thing about being a manager or executive?

Mention planning, execution, and cost-control. The most difficult task is to motivate and manage employees to get something planned and completed on time and within the budget.

17. What important trends do you see in our industry?

Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading.

18. Why are you leaving (did you leave) your present (last) job? 

Be brief, to the point, and as honest as you can without hurting yourself. Refer back to the planning phase of your job search. Where you considered this topic as you set your reference statements. If you were laid off in an across-the-board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts. The interviewer may spend some time probing you on this issue, particularly if it is clear that you were terminated. The "We agreed to disagree" approach may be useful. Remember hat your references are likely to be checked, so don't concoct a story for an interview.

19. How do you feel about leaving all your benefits to find a new job? 

Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don't suggest that security might interest you more than getting the job done successfully.

20. In your current (last) position, what features do (did) you like the most? The least? 

Be careful and be positive. Describe more features that you liked than disliked. Don't cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now.

21. What do you think of your boss? 

Be as positive as you can. A potential boss is likely to wonder if you might talk about him in similar terms at some point in the future.

22. Why aren't you earning more at your age? 

Say that this is one reason that you are conducting this job search. Don't be defensive.

23. What do you feel this position should pay? 

Salary is a delicate topic. We suggest that you defer tying yourself to a precise figure for as long as you can do so politely. You might say, "I understand that the range for this job is between Rs.______ and Rs.______. That seems appropriate for the job as I understand it." You might answer the question with a question: "Perhaps you can help me on this one. Can you tell me if there is a range for similar jobs in the organization?"

If you are asked the question during an initial screening interview, you might say that you feel you need to know more about the position's responsibilities before you could give a meaningful answer to that question. Here, too, either by asking the interviewer or search executive (if one is involved), or in research done as part of your homework, you can try to find out whether there is a salary grade attached to the job. If there is, and if you can live with it, say that the range seems right to you.

If the interviewer continues to probe, you might say, "You know that I'm making Rs.______ now. Like everyone else, I'd like to improve on that figure, but my major interest is with the job itself." Remember that the act of taking a new job does not, in and of itself, make you worth more money.

If a search firm is involved, your contact there may be able to help with the salary question. He or she may even be able to run interference for you. If, for instance, he tells you what the position pays, and you tell him that you are earning that amount now and would like to do a bit better, he might go back to the employer and propose that you be offered an additional 10%.

If no price range is attached to the job, and the interviewer continues to press the subject, then you will have to respond with a number. You cannot leave the impression that it does not really matter, that you'll accept whatever is offered. If you've been making Rs. 3,00,000a year, you can't say that a Rs. 2,00,000 figure would be fine without sounding as if you've given up on yourself. (If you are making a radical career change, however, this kind of disparity may be more reasonable and understandable.)

Don't sell yourself short, but continue to stress the fact that the job itself is the most important thing in your mind. The interviewer may be trying to determine just how much you want the job. Don't leave the impression that money is the only thing that is important to you. Link questions of salary to the work itself.

But whenever possible, say as little as you can about salary until you reach the "final" stage of the interview process. At that point, you know that the company is genuinely interested in you and that it is likely to be flexible in salary negotiations.

24. What are your long-range goals?

Refer back to the planning phase of your job search. Don't answer, "I want the job you've advertised." Relate your goals to the company you are interviewing: 'in a firm like yours, I would like to..."

25. How successful do you you've been so far? 

Say that, all-in-all; you're happy with the way your career has progressed so far. Given the normal ups and downs of life, you feel that you've done quite well and have no complaints. Present a positive and confident picture of yourself, but don't overstate your case. An answer like, "Everything's wonderful! I can't think of a time when things were going better! I'm overjoyed!" is likely to make an interviewer wonder whether you're trying to fool him / her or yourself. The most convincing confidence is usually quiet confidence.

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